Privacy Policy for Simple Home Appliances

Effective Date: August 26, 2024

Simple Home Appliances (“we", “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://simplehomeappliances.com/, or make a purchase from us. By using our services, you agree to the collection and use of information in accordance with this policy.

 

1. Data Collection

We may collect and process the following types of personal data about you:

- Personal Identification Information:

• Name
• Email address
• Postal address
• Phone number
• Payment details (credit/debit card information)

-Technical Data:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform

- Usage Data:

• Information about how you use our website, products, and services.

- Marketing and Communications Data:

• Your preferences in receiving marketing from us and your communication preferences.

 

2. Use of Personal Data

We will use your personal data for the following purposes:

- Order Processing: To process and deliver your orders, manage payments, and handle returns or exchanges.

- Account Management: To manage your account and provide customer support.

- Communication: To communicate with you regarding your orders, inquiries, and promotional offers (if you have opted in).

- Analysis: To analyze usage of our website to improve our services and user experience.

- Legal Obligations: To comply with any legal requirements.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our website. We use cookies for various purposes, including:

- Essential Cookies: To enable core functionality such as security, network management, and accessibility.

- Performance Cookies: To assess how our website is being used and improve the usability.

- Functionality Cookies: To remember your preferences and enhance your user experience.

- Targeting Cookies: To deliver relevant advertisements to you.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

4. Third-Party Services

We may share your personal data with third-party service providers who assist us in operating our website and conducting our business. This may include:

- Payment processing providers

- Delivery services

- Marketing and analytics providers

These third parties are obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. User Rights

Under the UK General Data Protection Regulation (UK GDPR), you have certain rights regarding your personal data, including:

- The Right to Access: You have the right to request copies of your personal data.

- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

- The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

- The Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the contact details below.

 

Simple Home Appliances

124 City Road, London, EC1V 2NX

Email: info@simplehomeappliances.com

Phone: 02081676439

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after such changes will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

 

Thank you for choosing Simple Home Appliances. Your privacy is important to us.