Return Policy for Simple Home Appliances                                                          At Simple Home Appliances, customer satisfaction is our top priority. We understand that sometimes you may need to return or exchange a product. Our return policy is designed to be simple and straightforward, covering both defective and non-defective items.

Defective Items
If you receive a defective item, please notify us within 48 hours of delivery. We will arrange a replacement or a full refund. To initiate this process, please contact our customer service team at info@simplehomeappliances.com - We aim to get back to all emails in within 24hrs (Don't forget to check your Junk folder for responses)

General Returns & Exchanges
If you are not completely satisfied with your purchase, you may return or exchange the product within 14 days of delivery. The item must be new, unused, and in its original packaging. Once the return is received and inspected, we will issue a full refund to the original payment method or process the exchange.

Free Returns by Mail
We are pleased to offer free returns for all items by mail. A prepaid return label will be included in your package. If you choose to return an item, simply use the provided return label, package the item securely, and drop it off at the designated carrier location.

No Restocking Fees
There are no restocking fees for any returns or exchanges.

Refund Processing Time
After we receive and inspect the returned item, we will process your refund within 3 days. The refund will be issued to the original payment method.

 

 

Need Help?

Email Address: info@simplehomeappliances.com

Phone Number: 02081676439

Address: Simple Home Appliances, 124 City Road, London, EC1V 2NX

Return & Refund Policy URL:
https://simplehomeappliances.com/pages/returns-and-refunds-policy